Refund Policy
Due to the nature of our products Mickie Lane Co. does not offer refunds or accept returns. If any dissatisfaction occurs with a product please contact customer service via email at mickielaneco@gmail.com. Please allow 1-2 business days for response. Customer satisfaction is our first priority.
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Shipping
Orders are shipped via USPS or UPS.
There are multiple shipping options tailored to different regions, categorized into zones.
Shipping rates are based on weight and zone.
This ensures that you are charged a fair and reasonable shipping cost.
Ground shipping is 3-5 business days for Zones 1 & 2 and 4-6 business days for Zone 3
Priority Shipping is 1-3 business days for Zones 1 & 2 and 2-4 business days for Zone 3
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ZONE 1:
CT, DC, DE, MA, MD, MS, NC, NH, NJ, NY, OH, PA, RI, VA, VT, WV
ZONE 2:
AL, AR, FL, GA, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, SC, TN, WI
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ZONE 3:
AK, AZ, CA, CO, HI, ID, MT, ND, NE, NM, NV, OK, OR, SD, TX, UT, WA, WY
It's important to select the correct shipping option corresponding to your region during the checkout process.
In the event of an incorrect selection, your order will be canceled and fully refunded.
Normal processing time is 2-3 business days (not including holidays) BEFORE your order is shipped.
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Any extended processing times will be posted on the home page. Tracking information will be provided once order has shipped.
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Orders placed over the weekend will start processing Monday.
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Please note Mickie Lane Co. is not responsible for late shipments due to carrier delays.
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International Shipping
Currently we don't ship internationally. ​​
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Damaged Goods
If your order arrives damaged please contact us within 24 hours via email at mickielaneco@gmail.com.
Include picture and detailed explanation. Please allow 1-2 business days for response and resolution.​
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Terms & Conditions
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