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Refund Policy

Due to the nature of our products Mickie Lane Co. does not offer refunds or accept returns. If any dissatisfaction occurs with a product please contact customer service via email at mickielaneco@gmail.com.  Please allow 1-2 business days for response. Customer satisfaction is our first priority.

Shipping

Orders are shipped via USPS or UPS.

 

Shipping rates are based on both weight and region. This ensures that you are charged a fair and reasonable shipping cost. 

 

There are five shipping options to choose from, tailored to different regions:

 

1. NY - Priority Shipping

2. East Coast (Except NY) - Ground Shipping

3. East Coast (Except NY) - Priority Shipping

4. Midwest/West Coast - Ground Shipping

5. Midwest/West Coast - Priority Shipping

East Coast States:

AL,CT,DE,FL,GA,MA,MD,ME,MS,NC,NH,NJ,NY,PA,SC,TN,VA,VT,WV

 

Midwest/West Coast States: 

AK,AR,AZ,CA,CO,HI,IA,ID,IL,IN,KS,KY,LA,MI,MN,MO,MT,ND,NE,NM,NV,OH,OK,OR,SD,TX,UT,WA,WI,WY

 

Ground shipping typically takes 4-6 business days, while priority shipping delivers within 2-3 business days. It's important to select the correct shipping option corresponding to your region during the checkout process. In the event of an incorrect selection, your order will be canceled and fully refunded. 

 

Normal processing time is 3-5 business days (not including holidays) BEFORE your order is shipped. 

Any extended processing times will be posted on the home page. Tracking information will be provided once order has shipped.

Orders placed over the weekend will start processing Monday. 

Please note Mickie Lane Co. is not responsible for late shipments due to carrier delays.

International Shipping

We currently ship to the UK, Canada and Puerto Rico.

Damaged Goods

If your order arrives damaged please contact us within 24 hours via email at mickielaneco@gmail.com.  

Include picture and detailed explanation. Please allow 1-2 business days for response and resolution.

Terms & Conditions

 

Privacy Policy

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